• + Quantum Perfusion for the O.R.
    • Quantum Perfusion for the OR:

      The flexible range of Quantum Perfusion Technologies combined with vertical and horizontal space frame solutions is a unique combination of world leading Perfusion Technologies and Integrated Patient Safety Systems designed to support a wide range of clinical therapies that use Extracorporeal Circulation for patient life-support within the Operating Room.

      Heater-Cooler (Mr. Frosty):

      A powerful and revolutionary Heater-Cooler technology that eliminates the growth environment for the Mycobacterium Chimaera bacteria, eliminates the disruption of the Operating Room based laminar flow systems and eliminates the time-consuming need for hazardous cleaning procedures.

    • Quantum Technologies for the O.R.
    • Quantum Perfusion Modules
    • Quantum Thermal Technologies
    • Total Customer Support
  • + Quantum Perfusion for the I.C.U. & Transport
    • Quantum Perfusion for the ICUs:

      The flexible range of Quantum Perfusion Technologies have been developed by Spectrum Medical to support a wide range clinical therapies in the ICU and emergency procedures in the Cath-Lab.  Platform flexibility combined with superior performance and the ultimate systems integration with Quantum Informatics delivers the highest quality of care and patient safety.

      Quantum Perfusion for Transport:

      The use of Carbon Fibre offers significant weight savings when compared to existing transport platforms without sacrificing overall system strength when used in rugged environments.  The Melbourne Transport Frame integrates with various Quantum Perfusion Modules and makes use of a range of Quantum Sterile Technologies and when in the ICU the overall system can “dock” with Toronto ICU system as well as Quantum Informatics.

    • Quantum Technologies for the I.C.U. & Transport
    • Quantum Perfusion Modules
    • Total Customer Support
  • + Quantum Software Solutions
    • Quantum Informatics:

      Quantum Informatics is a total solution for the complex high acuity space focused on patient clinician connectivity in the I.C.U. and the O.R. As a fully HL7 compliant system, Spectrum Medical’s Quantum Informatics Technology allows for the integration of 3rd party devices, the real-time distribution of critical patient information and deployment of “active Patient Safety Systems” and clinical Best Practice.

      Quantum EMR:

      Easy to learn and use, the Quantum EMR (formally VIPER) software is highly responsive with single-tier navigation offering peace of mind that the process of EMR generation will not impact patient care or patient safety.  It is ideally suited as a solution for clinical specialty areas not supported by larger enterprise systems or where flexible workflow / device integration is a key requirement for clinical use.

    • Quantum Informatics
    • Quantum EMR

Support

Spectrum Medical highly trained service technicians, clinical consultants and system application experts will provide in-depth and trusted up-to-date product knowledge, clinical application understanding and hands-on experience. Customer support programs are designed to maximise equipment uptime, provide proactive monitoring and remote interoperability, and optimise responsiveness and life cycle savings. Our global support team is focused on providing the best in world-class customer service.

  1. Planning, Installation and Optimisation

Accurate site planning and preparation is critical for any sized equipment installation. As such Spectrum Medical undertakes a comprehensive site survey, collecting and investigating all necessary environmental factors to ensure a smooth implementation process. Project Managers from Spectrum Medical will work closely with all key stakeholders within a customer’s organisation to ensure minimum impact to everyday workflow with regard to site-specific requirements, equipment needs, implementation timing and when systems need to go live.

This level of support does not end with installation. During the working life of your system, Spectrum Medical will ensure that the equipment and software is kept up-to-date, systems remain secure, and that the equipment is delivering the best possible patient care.  After the initial training and systems implementation, software updates can be pushed remotely via Spectrum Medical’s sophisticated Vision server technology ensuring equipment remains operating on the equivalent latest software version. Additional Spectrum Medical’s Strategic Product Educators will work closely with its Quantum Informatics Partners to deliver improved patient care focused on outcomes, analytics reporting and benchmarking.

  1. Education and Training

Spectrum Medical’s advanced education and training programs are designed with clinical relevance and evidence-based healthcare in mind. Spectrum Medical offers both onsite and proven eLearning platforms to enhance clinical best practice, provide high-quality patient care, continuous education and skills development when using any Spectrum Medical technology.  Spectrum Medical utilises a web-based electronic Learning Management System (or LMS) to streamline its training program. Each Spectrum Medical module, product or technology has its own dedicated online learning course. The content of each course is internally designed to ensure your product knowledge is relevant and up to date. The courses are routinely updated in-conjunction with new software functionality and/or device capability enhancements. Spectrum Medical’s education resources can be integrated into any existing training program and are intended to complement your current training practice with access day or night, on any device, from any location with an internet connection.

  1. Equipment Maintenance

With an absolute dedication to customer support and a total solutions approach to maximising equipment availability by reducing unplanned downtime within the hospital, Spectrum Medical has designed a two-tier customer support program called Sentinel Total Care and Vigilance Total Care.

 

Sentinel & Vigilance Total Care programs define the standards by which other providers are measured!

Sentinel Total Care:
  • Extended Warranty
    Full warranty on your Quantum Perfusion System including Associated Accessories (sensors, cable assemblies) for its 10-year life at no cost to the customer. Quantum products beyond economic repair will be replaced with latest “new build” technologies.
  • Annual Servicing
    Includes all required servicing visits performed by dedicated Spectrum Medical’s service personal and the cost of all servicing items.
  • Accidental Damage
    Accidental damage including accessories (sensor, cable assemblies) for the 10-year life of your Quantum Product at no cost to the customer.
  • Remote On-Line Support
    Integrated within the VISION Server System and with VPN access, the Sentinel maintenance application provides a capability to support the remote monitoring and fault diagnosis of all Quantum systems network connected to the local VISION server.
  • Emergency Loan Equipment
    Loan equipment provided if the defective equipment cannot be rectified within 24 hours of being returned to Spectrum Medical.
  • Annual Software Updates
    During the service visit the Quantum Software will be maintained to latest standards including changes to user functionality, updates to enhance maintainability, reliability and protocol changes to third party device driver software at no cost to the customer. Software deployment is subject to prior customer approval and training via webinar or in-house at Spectrum Medical is included free of charge.
  • Telephone Support (within standard working hours)

Vigilance Total Care: additional support when using Spectrum Medical’s VIPER and VISION Data Management System.

  • Quantum Instant Access
    To maximize operational up time of the Quantum Perfusion System Spectrum Medical will, and at its discretion, deploy a “bonded inventory” of critical Quantum modules within a secure hospital location. Customers will have immediate 24-hour access to this bonded stock and more importantly prior approval from Spectrum Medical will not be required.

    Spectrum Medical must be notified as soon as practically possible that the bonded stock has been used.